Help Center

Frequently Asked Questions

Everything you need to know about Crypto4Sight, your subscription, and your weekly reports.

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Verizon or AOL email subscriber? We've found that Verizon and AOL email clients sometimes block or delay our weekly reports. For the best experience, we strongly recommend using a Gmail account to receive your Crypto4Sight reports. You can update your email by contacting us at support@crypto4sight.ai.
๐Ÿ“ฌ Getting Started
When will I receive my first report? +
Reports are generated and delivered every Monday morning at 8:00 AM EST. If you subscribe on a Monday before 8 AM EST, you'll receive that morning's report. If you subscribe Tuesday through Saturday, you'll receive a Lay of the Land report for your tier within minutes โ€” so you see value right away, without waiting until Monday. Sunday subscribers receive their welcome email and their first full report Monday morning. You'll always receive a welcome email immediately after subscribing.
I haven't received my report email โ€” what should I do? +
First, check your spam or promotions folder. If you're using a Verizon or AOL email address, these providers sometimes block our emails entirely. We strongly recommend switching to a Gmail account for reliable delivery. You can also view all your past reports anytime by logging into your subscriber dashboard. If you're still having trouble, contact us at support@crypto4sight.ai.
How do I log into my dashboard? +
We use magic link login โ€” no password required. Go to /login, enter your subscriber email address, and we'll send you a secure login link. Click the link in your email and you'll be logged in instantly. Links expire after 15 minutes for security.
What's included in each tier? +
Starter ($19/mo) โ€” 6 coins analyzed (ranks #5โ€“#10), market intelligence narrative, all 5 signal scores.

Pro ($59/mo) โ€” 13 coins analyzed (ranks #3โ€“#15), expanded market intelligence narrative, full signal breakdowns, volume spike data.

Elite ($99/mo) โ€” 20 coins analyzed (ranks #1โ€“#20), comprehensive market intelligence narrative, full signal breakdowns, whale & volume data, complete report archive.
๐Ÿ“Š About the Reports
What is the UPS score? +
UPS stands for Ultimate Performance Score. It's our proprietary composite score (0โ€“100) calculated from five signals: GitHub activity (15%), Social Sentiment (20%), Tokenomics (20%), On-Chain Adoption (30%), and Whale/VC Activity (15%). Coins with volume spikes get a +10% bonus and strong momentum adds +5%. The higher the score, the stronger the overall signal alignment.
What are the five signals? +
GitHub Activity โ€” Developer commit frequency, contributor count, and repo health.

Social Sentiment โ€” Social volume, mentions, and tone analysis across crypto platforms.

Tokenomics โ€” Supply distribution, vesting schedules, FDV/market cap ratio.

Adoption โ€” On-chain transaction volume, active addresses, DEX/CEX listings.

Whale/VC Activity โ€” Large wallet movements, exchange flows, smart money positioning.
Why did I receive fewer coins than my plan normally includes? +
Our filters are strict by design. Some weeks, fewer coins pass all of our quality, safety, and signal threshold requirements. When this happens, your report will explain exactly how many coins qualified. We will never include a coin that does not meet our standards simply to fill a slot โ€” the value of this service is in the integrity of the data, not the volume of output.
What is the scam filter? +
Every coin that enters our scoring pipeline passes through an automated safety screening process before it can appear in your report. The scam filter checks for indicators like abnormal token concentration, suspicious liquidity patterns, missing contract verification, and other red flags associated with rug pulls and fraudulent projects. Coins that fail are excluded entirely โ€” they never reach your inbox.
What does the lifecycle stage mean (Pre-Discovery, Early Momentum, etc.)? +
Our AI assigns each coin a lifecycle stage based on its signal pattern:

Pre-Discovery โ€” Strong fundamentals, minimal social awareness. Signal activity is early and limited.
Early Momentum โ€” Signals starting to align. Social attention beginning to build.
Breakout Watch โ€” Multiple signals elevated simultaneously. Worth monitoring closely.
Active Breakout โ€” Confirmed signal activity across multiple dimensions. Data reflects current conditions.
Late Early-Stage โ€” Strong signals but approaching wider market awareness. Signal strength may be peaking.
What is a Flash Report? +
A Flash Report is a bonus alert sent to all active subscribers โ€” regardless of tier โ€” when our system detects an exceptional move in a single coin. Flash Reports are triggered when a coin shows a 15%+ price gain in 24 hours, a 5ร— volume spike, and strong signal quality. They include a full coin analysis, where to buy, risk level, and a deep 5-paragraph narrative. Flash Reports are complimentary value-added alerts โ€” they are not a replacement for your weekly Monday report. We cap Flash Reports at 2 per week to avoid alert fatigue.
๐Ÿ’ณ Billing & Account
How does billing work? +
Your subscription is billed monthly via Stripe, one of the world's most trusted payment processors. Your card is charged on the same date each month. You can cancel at any time and your access continues until the end of the paid period โ€” no partial refunds, no questions asked.
How do I cancel my subscription? +
Every weekly report email includes an Unsubscribe link at the bottom. Clicking it will cancel your subscription immediately and stop future billing. You'll retain access to your dashboard and past reports until the end of your current billing period. You can also email us at support@crypto4sight.ai and we'll handle it for you.
Can I upgrade or downgrade my plan? +
Yes. You can upgrade or downgrade at any time from the upgrade page in your dashboard. Changes to your plan take effect at your next billing renewal date โ€” you keep your current tier until then. We do not charge fees for plan changes.
Do you offer refunds? +
We don't offer refunds on past billing periods, but we will always work with you if something went wrong. If you were charged in error or had a technical issue that prevented you from receiving your reports, contact us at support@crypto4sight.ai and we'll make it right.
๐Ÿ”’ Trust & Transparency
Do issuers pay to be included in the rankings? +
Absolutely not. Every ranking is determined solely by our algorithmic scoring system. No coin issuer, project team, or third party can pay to appear in our reports. Our only revenue is your subscription fee. This is fundamental to everything we stand for.
Is this financial advice? +
No. Crypto4Sight is a data analytics and market intelligence platform. All content, rankings, signals, scores, and narratives are for informational and educational purposes only. Nothing constitutes investment advice, a recommendation to buy or sell any asset, or personalized financial guidance. Cryptocurrency investments carry substantial risk of loss. Always do your own research and consult a licensed financial advisor before making investment decisions.
Does Crypto4Sight use AI to generate content? +
Yes. Portions of our reports โ€” including market narratives, rationale summaries, and signal analysis โ€” are generated in whole or in part by artificial intelligence systems. AI-generated content may contain errors, inaccuracies, hallucinations, or omissions. Such content has not been independently verified and should not be relied upon as fact. Crypto4Sight makes no representation that AI-generated content is accurate, complete, current, or suitable for any particular purpose.
Do you hold positions in the coins you rank? +
Crypto4Sight's rankings are determined solely by our automated algorithmic scoring system. No issuer pays for inclusion. Operators may hold cryptocurrency assets generally, but our automated pipeline selects coins without human intervention in individual ranking decisions. Crypto4Sight disclaims any liability for market movements resulting from publication of its reports.

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