Short version: We collect only what we need to run the service. We do not sell your data. We use your email to send you the reports you paid for and operational notifications. You can cancel and request data deletion at any time.

Table of Contents

  1. Who We Are
  2. Data We Collect
  3. How We Use Your Data
  4. How We Share Your Data
  5. Data Retention
  6. Security
  7. Cookies and Tracking
  8. Your Rights
  9. Children's Privacy
  10. International Data Transfers
  11. Changes to This Policy
  12. Contact Us

1. Who We Are

Crypto4Sight ("Crypto4Sight," "we," "us," or "our") operates the Crypto4Sight platform — a cryptocurrency market intelligence subscription service. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use our Service.

For questions about this policy or to exercise your rights, contact us at support@crypto4sight.ai.

2. Data We Collect

Information You Provide

Data TypeWhen CollectedPurpose
Email addressAt subscriptionAccount identification, report delivery, login links
Name (optional)At subscriptionPersonalization of email greeting
Payment informationAt checkoutBilling (processed by Stripe/NOWPayments — we never store card numbers)

Information We Collect Automatically

Data TypeHow CollectedPurpose
IP addressServer logsSecurity, fraud prevention, rate limiting
Browser/device typeHTTP headersCompatibility, security
Login timestampsMagic link verificationSecurity audit trail
Email open/click eventsSendGrid tracking pixelsDeliverability monitoring (can be blocked by email clients)
Page visit timestampsServer logsUsage analytics, debugging

What We Do NOT Collect

3. How We Use Your Data

We use your data only for the following purposes:

We do not use your data for behavioral advertising, sell it to third parties, or use it to build profiles for external marketing purposes.

4. How We Share Your Data

We share your personal data only with the following categories of third parties, each of which is necessary to operate the Service:

Third PartyPurposeData SharedTheir Privacy Policy
StripeCredit card payment processingEmail, payment infostripe.com/privacy
NOWPaymentsCrypto payment processingEmail, order infonowpayments.io/privacy-policy
Twilio SendGridEmail deliveryEmail address, report contentsendgrid.com/policies/privacy
SupabaseDatabase hostingAll account data (encrypted at rest)supabase.com/privacy
Railway/RenderServer hostingServer logs (IP, timestamps)railway.app/legal/privacy
TwilioAdmin SMS alerts onlyNo subscriber data — admin phones onlytwilio.com/legal/privacy

We may also disclose your information: (a) if required by law or legal process; (b) to protect the rights, property, or safety of Crypto4Sight, our subscribers, or others; (c) in connection with a merger, acquisition, or sale of all or substantially all of our assets (with advance notice to you).

We will never sell, rent, or trade your personal information to any third party for marketing purposes.

5. Data Retention

We retain your data for as long as your account is active, plus a reasonable period afterward for legal and operational purposes:

You may request earlier deletion of your personal data (see Your Rights section), subject to our legal retention obligations.

6. Security

We implement industry-standard security measures to protect your data:

No security system is impenetrable. In the event of a data breach affecting your personal information, we will notify you as required by applicable law.

7. Cookies and Tracking

Our website uses a minimal number of cookies:

Cookie NameTypePurposeExpiry
auth_tokenStrictly necessaryMaintains your login session after magic link verification. httpOnly (not accessible by JavaScript)7 days

We do not use advertising cookies, third-party tracking pixels on our website, or behavioral analytics tools (such as Google Analytics) that track you across sites.

Our emails may contain a standard SendGrid tracking pixel that records when an email is opened. You can disable this by setting your email client to block external images. This does not affect your ability to receive reports.

8. Your Rights

Depending on your location, you may have the following rights regarding your personal data:

For All Users

California Residents (CCPA)

California residents have additional rights under the California Consumer Privacy Act. We do not sell personal information. You have the right to know what personal information is collected, to delete personal information, and to opt out of sale (not applicable as we do not sell data). To exercise these rights, contact support@crypto4sight.ai.

European Residents (GDPR)

If you are located in the European Economic Area, you have rights under the General Data Protection Regulation, including the right to lodge a complaint with your local supervisory authority. Our legal basis for processing your data is: contract performance (delivering the Service you paid for), legitimate interest (security and fraud prevention), and legal obligation (tax and compliance record-keeping).

To exercise any of your rights, email support@crypto4sight.ai. We will respond within 30 days.

9. Children's Privacy

The Service is not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a minor, please contact us immediately at support@crypto4sight.ai and we will delete it promptly.

10. International Data Transfers

Our services are primarily operated in the United States. If you are accessing the Service from outside the US, your data will be transferred to, stored, and processed in the United States. By using the Service, you consent to this transfer. We ensure appropriate safeguards are in place through our service provider agreements, which include standard contractual clauses where applicable.

11. Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of material changes by email at least 30 days before they take effect, and by posting the updated policy on our website with a new "Last updated" date. Your continued use of the Service after the effective date constitutes acceptance of the updated policy.

12. Contact Us

For privacy-related questions, requests to exercise your rights, or to report a privacy concern:

This Privacy Policy was last updated on .